Bus Booking Terms: Apart from the general terms and conditions the below mentioned are the specific bus booking terms.
Our responsibilities include:- Issuing a valid ticket (a ticket that will be accepted by the bus operator) for its’ network of bus operators
- Providing refund and support in the event of cancellation
- Providing customer support and information in case of any delays / inconvenience
Our responsibilities do NOT include:- The bus operator’s bus not departing / reaching on time
- The bus operator’s employees being rude the bus operator’s bus seats etc not being up to the customer’s expectation
- The bus operator canceling the trip due to unavoidable reasons
- The baggage of the customer getting lost / stolen / damaged
- The bus operator changing a customer’s seat at the last minute to accommodate a lady / child
- The customer waiting at the wrong boarding point (please call the bus operator to find out the exact boarding point if you are not a regular traveler on that particular bus)
- The bus operator changing the boarding point and/or using a pick-up vehicle at the boarding point to take customers to the bus departure point
Passengers are required to furnish the following at the time of boarding the bus: A copy of the ticket (A print out of the ticket or the print out of the ticket e-mail). - Identity proof (Passport, IQAAMA).